Delta Outage may have been Self-Inflicted

ATLANTA—The airline had cancelled more than 650 flights by 5:00 PM EDT as of Monday, August 8, 2016.  Just days before National BDPA’s Technology Conference in Atlanta, the outage triggered massive delays world wide.

Mashable reports Delta’s so-called power outage likely occurred in an unconventional manner.   Georgia Power, regional provider of electricity to millions of customers in Georgia where Delta’s headquarters is located, reported no outages. Mashable also reports aviation experts observed the outage occurred in the early hours of the morning during off-peak travel times in CONUS, normal times to conduct tests.

The likely cause may have been normally scheduled “back-up” power tests that went south very fast when switching from primary to alternative power sources and back.  This did not occur properly and Delta’s main power to computer systems were not restored in a timely manner. Delta’s check-in systems remained offline and associated mobile apps subsequently failed.

Could this week’s outage be classified a “cyber” event?  Are continuity of operations and disaster recovery plans (CoOP/DR) thoroughly tested?   Read more

Source: Mashable.com
Photo courtesy: Delta Air Lines, Inc.

____________________
For additional information  and updates from this week’s National BDPA Technology Conference in Atlanta, Georgia, visit: BDPA.org or follow  bdpatoday on Twitter.

Author: bdpatoday

BDPA, formerly known as Black Data Processing Associates, was founded in Philadelphia, Pennsylvania over 40 years ago in 1975 to promote professional growth and technical development in underserved communities for those in or entering information and communications technology (ICT) oriented fields of interest and related industries. bdpatoday (ISSN 1946-1429) is a monthly serial periodical published in Washington, D.C. by participating local BDPA Chapters of National BDPA (NBDPA) within their respective media markets by local chapter Communications Committees. bdpatoday is emailed to BDPA members, BDPA corporate sponsors, or electronically delivered to BDPA Chapters and Chapter Interest Groups (CIGs) via social media as a benefit of membership. Popular Technology TV (PTTV) features the latest TECH-Inclusion innovations and multimedia STEM programming content produced for video streams and television programs by Industry with bdpatoday and National BDPA's Washington, D.C. Chapter for general audiences.

Leave a Reply

%d bloggers like this: